Privacy Policy
Last updated: 2026. Your trust matters to us.
Overview
Furvana Pty Ltd ("Furvana", "we", "us") respects your privacy. This policy explains how we handle your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
This is a template provided with the storefold demo and should be reviewed by a qualified professional before going live.
Information we collect
We may collect the following information when you interact with our store:
- Contact details (name, email, phone, delivery address)
- Order and payment information (processed securely by our payment provider)
- Account and subscription preferences
- Usage data such as pages visited and products viewed
How we use your information
We use your information to:
- Process and deliver your orders and subscriptions
- Provide customer support and respond to enquiries
- Send order updates and, where you've opted in, marketing emails
- Improve our products, website and service
Sharing your information
We share information only as needed to run the store — for example with delivery partners, payment processors and suppliers fulfilling your order. We do not sell your personal information.
Data security
We take reasonable steps to protect your information using secure, encrypted connections and trusted service providers. No method of transmission over the internet is completely secure, but we work hard to safeguard your data.
Your rights
You can request access to, or correction of, the personal information we hold about you, and you can unsubscribe from marketing at any time. To make a request, contact hello@furvana.com.au.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please email hello@furvana.com.au.